Privacy policy

Last updated: July 30, 2026

Introduction

AVON Cyprus operates this online store and website, including all related information, content, features, tools, products and services (the "Services"), to provide our customers with a convenient and personalized shopping experience.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, use our Services, place an order, make a purchase, or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use and processing of your personal information as described below.

Personal Information We Collect

When you use our online store, we may collect the following categories of personal information:

  • Full name.
  • Delivery address and billing address.
  • Phone number.
  • Email address.
  • Order details and purchase history.
  • Payment information processed securely through our payment providers.
  • Information provided when you contact us for customer support.

We may also automatically collect certain information when you visit our website, including:

  • Device information.
  • Browser type.
  • IP address.
  • Website usage information.
  • Information collected through cookies and similar technologies.

Sources of Personal Information

We may collect personal information:

  • Directly from you when you create an account, place an order, contact us, or provide information through our website.
  • Automatically through your use of our website, including cookies and similar technologies.
  • From service providers that help us operate our online store and provide our services.

How We Use Your Personal Information

We use your personal information to:

  • Process and complete your orders.
  • Arrange delivery and contact you regarding your order.
  • Process payments securely.
  • Provide customer support.
  • Manage returns and exchanges.
  • Improve our products, services and customer experience.
  • Maintain and manage customer accounts.
  • Comply with legal and regulatory requirements.

Marketing Communications

We may send promotional communications only where you have provided your consent or where permitted by applicable law.

You may unsubscribe from marketing communications at any time by following the instructions provided in the communication.

Payment Information

Payments are processed securely through our online payment providers.

We do not store or have access to your complete payment card details.

Sharing Your Personal Information

We respect your privacy.

Your personal information is not sold, rented, or shared with third parties for marketing purposes.

We may share your information only when necessary to provide our Services, including:

  • Shopify, which provides the platform supporting our online store.
  • Payment providers for secure payment processing.
  • Delivery providers or service partners when required to complete your order.
  • Service providers who assist us with technology, customer support or business operations.
  • Authorities or legal bodies where required by applicable law.

All service providers are required to handle your information securely and in accordance with applicable data protection laws.

Relationship with Shopify

Our online store is powered by Shopify, which provides the platform that allows us to offer our products and services to you.

Shopify may collect and process personal information about your use of our store in order to provide, maintain and improve its services.

Your information may be transmitted to and processed by Shopify and its service providers as necessary to operate our online store, process payments and provide related services.

For more information about how Shopify handles personal information, you may review Shopify’s Privacy Policy.

Cookies

Our website uses cookies and similar technologies to:

  • Enable essential website functions.
  • Remember your preferences.
  • Improve website performance.
  • Analyze website usage.
  • Provide a better shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

International Transfers

Your personal information may be processed or stored in countries outside Cyprus or the European Economic Area by service providers that support our business operations.

Where required, appropriate safeguards are used to protect your personal information in accordance with applicable data protection laws.

Security and Retention of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or disclosure.

Although we take reasonable steps to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes and enforce our policies.

Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where applicable.
  • Request restriction of processing.
  • Object to certain processing of your personal information.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children without appropriate parental or legal consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements.

Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

AVON Cyprus
Address: 271 Strovolou Avenue, 2051 Nicosia, Cyprus
Email: avon@avoncyprus.com.cy
Phone: +357 22 323090

For the purposes of applicable data protection laws, AVON Cyprus is the data controller responsible for the processing of your personal information.